A skill-building session to help participants resolve conflict in a professional manner. Segments covered in the session include effectively dealing with sensitive issues, communicating with different personality types, establishing a workable strategic action plan dealing with a real-life issue, how to courageously move outside your comfort zone especially with high-stakes issues, and interacting and receiving feedback from other workshop participants with similar challenges. The session is specifically designed to help participants get their desired results while incorporating Southern Company values throughout the process.

Class available for attendees with direct reports.