Organizations thrive when departments or business units are highly collaborative and accountable to one another. Similarly, team success often hinges on fostering a group of highly accountable individuals. Too often leaders are saddled with “slackers” who don’t follow through on tasks as promised. This presentation explores the dilemma and provides techniques that foster accountability within your team. We will explore the importance of action items – how to document/assign them the right way and how to manage them on an ongoing basis. We will explore options for communicating with the slacker team member and provide an approach that insists on accountability while maintaining positive relationships. Don’t let slackers drag down the productivity of your team. Learn and begin using effective techniques to easily address bad behaviors.

Class available for attendees with direct reports.